SENTRY MANAGEMENT
Expert strategic coaching to create a future-forward software development capability
OPTIMIZE RESULTS SUCCESS STORY
About Sentry Management
Sentry Management is a leader in property management, offering accounting systems, expert community managers and advanced technology. With more than 40 offices in 20+ states, It has supported 6,000+ homeowner and condominium associations nationwide.
Sentry considers its service level as directly related to the sophistication of its technology. As a result, it invests in continual improvement of digital and automated tools to help managers and customers effectively and efficiently serve their communities. From its CommunityPro® administrative, operational and financial platform, it has expanded to offer apps and websites.
Industry
Real estate
Company Size
500-1,000 employees
Accelerance Partner Location
Partner Developers Engaged
Partner Technologies & Services
Microsoft Azure Cloud, HTML, custom software development, project management, and team building and management.

CLIENT GOALS
Sentry recognized the need to up their game to become a product factory, and they saw an opportunity to add outsourcing into their model.
NEEDS & CHALLENGES
Sentry's future ability to serve customers depended on having an internal product factory to produce state-of-the-art online communications and management sites. They also needed to embed internal capabilities for staffing, onboarding and managing larger scale teams. Sentry needed 1) a perfect-fit software development outsourcing partner to scale their team and 2) an expert software consultant to help embed new and improved competencies.

THE SOLUTION
- Provided three partner options through our Rapid Referral® matching process, referring a team in Argentina that met Sentry's exact business requirements and specialized technical skills for its new platform.
- Facilitated an Align workshop session that taught Sentry how to onboard, integrate and manage new development members in a blended organization.
- Delivers ongoing coaching through the Optimize consulting service to mature Sentry's competencies in software development life cycle practices and project management.

RESULTS
- Quickly growing the development team to 20, adding QA engineers, business analysts, a project manager, full-stack developers, designers and HTML developers.
- Implementing new practices to onboard and best manage new team members to a hybrid team, allowing for fast scaling of skills and headcount.
- Increasing productivity and quality of programming for faster innovation and feature deployment for its growing product suite.


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