Michael McAuliffe of Accelerance recently spoke with Mark Knight and Mike Croker, Head of Product Development and Project Manager (respectively) at Grosvenor Technology (GTL) about an important project of theirs.
GTL manufactures and provides Access Control and Workforce Management solutions globally. They deliver more than just secure and smart environments: they create a bespoke solution tailored to an organization’s working requirements.
Since their establishment in 1989, they have been working in partnership with their customers, providing state of the art open architecture solutions and building relationships that endure; from specification to installation and provide ongoing support for their legacy products.
Following many years of success with their Janus/ Siteguard brands they now have Sateon.
Sateon software is 100% browser based, multilingual and includes a full array of features, all of which can be used without installing any software so saving server space. This makes the solution easily scalable for systems of any size, located anywhere in the world. It also makes maintenance and on-going support much easier and it's able to integrate with third party systems such as fire, CCTV and an array of other databases and systems meaning Sateon can deliver a safe, automated and low energy environment for occupants.
GTL were the first UK manufacturer to offer an access control front-end in a Windows environment and their JANUS and SATEON products have become bywords for access control in the security industry.
They manufacturer advanced Time and Attendance data collection terminals. They ensure businesses can manage their workforces in a non-evasive manner whilst enabling real-time reporting for informed decisions relating to safety, security and effectiveness of their workforce.
These terminals form part of wide-area-network management systems for the control of workforces across multiple sites and areas. They also supply interface and integration software, Custom Exchange and IT Assist, designed to communicate with applications developed by their partners or potential partners; these advanced integration tools create a speedy and professional development environment whilst also providing ongoing maintenance.
GTL is a division of Newmark Security PLC and is based and founded in the UK. They have offices in Stansted, Essex and Poole, Dorset as well as a North American office in Hollywood, Florida and they recently opened offices in Hong Kong. This international presence enables them to offer global support in their customer’s time zone and language.
Since 1989, thousands of systems have been installed across the globe and they have built an impressive blue chip client list, which includes Argos, H&M, Tesco, Bank of America and BAE Systems. Their experience in the marketplace spans businesses in a range of sectors including Education, Retail, Banking, Healthcare, Infrastructure, Commercial and Governments.
Current Situation, Service Need and Relationship Vision
GTL is in need of additional help with their ongoing work. They current maintain an internal software development team of 8 people (they employ 70 people in total, principally in two UK locations). Their pain is an inability to get functionality to market quickly. So clearly they need additional help, and are interested in filling these roles remotely.
They are doing this under a formal RFP, with proposals accepted until 5pm GMT Friday, January 8, 2015. Accelerance referrals will be considered in advance of this RFP, with selected groups invited to participate. This project should be completed by April 22, 2016. Assuming the project is a success, they are likely to want to build on the relationship. They already have a number of candidate projects in mind. Mike would like to look at introducing support for CCTV systems and accelerate work on their next generation web based (HTML5) management UI.
The present project is to deliver an application that offers Guard Tour functionality. Technology specs include, but are not limited to, the following:
Outsourcing History, Selection and Success Criteria
This will be the first outsourced Development project for Grosvenor Technology. Mike, however, personally has had good experiences in India, the US and the UK. He travels frequently so especially very familiar working with developers globally.
Important factors in the selection process for this engagement include:
GTL will evaluate all proposals based on the following criteria. To ensure consideration for this Request for Proposal, your proposal will need to include all of the following criteria:
Vendors should provide the following items as part of their proposal for consideration:
As far as other “Hard” criteria, it cannot be stressed enough how important security measures are for GTL’s business. The response should provide details on security measurement in place to protect GTL’s intellectual property in respect to information and data.
ASAP. RFP submissions must be received by January 8, 2015.
Specifically, Grosvenor Technology's objectives are:
Accelerance has considered Grosvenor Technology's objectives and vendor selection criteria in the context of all members in the Accelerance Global Partner Network.
Since 2001, Accelerance has curated detailed information on more than 6,000 global software development firms. We have assessed more than 1,500 of these firms at a greater detailed level. Currently, 50 software development partners in 24 countries have been fully vetted extensively on site and over time to earn our designation of Accelerance Certified Expert (ACE) Partner. More can be learned about our assessment process here.
Accelerance is delighted to present ScaleFocus (Sofia, Bulagria), V2 Solutions (Santa Clara, CA; Mumbai, India) and Volo (Yerevan, Armenia) as our top aligned choices for your review.
Accelerance gathers and compiles relevant due diligence information on our Partners to share with you. This includes presentations, Assessments, blogs, and Accelerance Video Interviews of Partner leaders discussing topics of outsourcing interest. To review information and other relevant material for your top aligned Accelerance Partners, you will need to create an account on the Accelerance website. You can do that by visiting this page: http://www.accelerance.com/log-in.html. After registering, you will receive a confirmation email. Having confirmed your account, you will be able to view our partner's information at:
Accelerance deeply assesses all of our partners on multiple operational and developbased levels, including site visit assessments (link) before admitting them into the Accelerance network. We continue to monitor, assess and consult with ongoing partner-client engagements to assure development and relationship success. As part of our evolving partner relationships, we continually update our knowledge of our partner's capabilities, strengths and successes and we produce content for clients to dimensionalize these partner facets.
Next steps will be to arrange introduction calls with the partner(s) you'd like to explore more deeply. For upcoming Partner Assessment calls, let's use the Accelerance conference call line. The date and time of the call can be arranged as soon as you would like.
Your on-going relationship with the Accelerance partner of your choosing will be direct and participation by Accelerance is not required. For example, your signed agreement for deployment of your programming team, rates, terms and conditions will be with the Partner.
However, Accelerance is always available to you for advice and guidance of your global outsourcing relationships. In fact we will check in with you from time-to-time to ensure things are going well with your outsourcing.
Beyond the assessment that Accelerance performs on each global partner to validate their overall effectiveness and track record in delivering software development services to U.S. clients, Accelerance also uses a sophisticated set of metrics and alignment steps to ensure the recommended partner is the best fit to meet your short and long term needs.
Accelerance continues to serve both parties to ensure a successful launch and long term engagement after the initial introductory call:
Our clients have found that continued involvement by Accelerance helps ensure an exceptional outsourcing experience. We hope you will join them and select one of our top choices as the recommended Accelerance global partner for Credible's outsourced software development.
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