Global Partner Introductions

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Situational Summary

Skyscanner is seeking to partner with a leading global service partner for software delivery and integration services. Skyscanner has requested from Accelerance a proposal on how we can assist in identifying and onboarding that partner.

Skyscanner has several motivations to add a new partner, including the opportunity to introduce new protocols when engaging a remote group. Current relationships do not have the controls Skyscanner require going forward. To start, Skyscanner would like to roll this out with a new group before introducing to an existing one.

Skyscanner would like to begin the new partnership with work centered around their “Build with Skyscanner” service. The idea is to build an initial team of 5 engineers, perhaps adding one or two additional teams over the following weeks.

Assuming success, Skyscanner envisions building a team of 30-50 engineers, organized across multiple work streams. The core activities at that point will be focused on contributing to and maintaining existing codebases, services, and integrations rather than build new capabilities from scratch. In particular the new partner will be required to:

  • Deliver new and maintain current integrations with travel partners that ingest quote / pricing data. Typically, these are HTTP based integrations using SOAP, XML, JSON.  Travel partners include airlines, online travel agents (OTAs), car hire providers; car hire OTAs; hotel providers, and hotel OTAs.
  • Deliver new and maintain current URL redirect integrations with travel partners that support traveler checkout.
  • Integrate new partners to Hotels and Car Hire direct booking systems. Typically, these are HTTP based integrations using SOAP, XML, JSON.
  • Update and validate partner configuration changes including routes, hotel inventory, Car Hire locations, logos, and images.
  • Investigate and resolve production issues / data anomalies related to partner integrations (e.g. Price Accuracy, data accuracy).
  • Maintain reporting tools.
  • Review and maintain monitoring tool, playbooks, and other documentation.
  • Contribute changes to core integration frameworks.
  • Monthly reporting on Performance KPIs and quarterly business review.

In addition to integration work mentioned above, Skyscanner may potentially require help with various software development activities including the following:

  • Dependency and library currency and updates, bug fixing, etc.
  • Improve the ability of the software to be maintained by improving re-use, simplification, and refactoring.
  • Internal open source contributions to achieve cross-tribe goals.
  • Enhance test cases / test coverage.
  • Contribute to product / feature enhancements based on defined designs / specifications.
  • Improve software performance.

All software and large parts of the Skyscanner infrastructure is managed within GitHub and is deployed to multiple regions in AWS using proprietary continuous deployment pipelines with support for A/B testing.

Our Recommendations

Accelerance has considered your objectives and partner selection criteria in the context of all members in the Accelerance Global Partner Network. Given your declared needs and objectives, Accelerance is delighted to introduce the below Certified Partners as our top aligned choices to work as a dedicated Partner.

These accomplished groups are excellent representatives of our Global Service Provider Network.

View the Partner Matrix

View the Partner Matrix

Partner Matrix

 

Partner Information and Other Relevant Materials

Accelerance gathers and compiles relevant due diligence information on our Partners to share with you. This includes presentations, Assessments, blogs, and Accelerance Video Interviews of Partner leaders discussing topics of outsourcing interest. To review information and other relevant material for your top aligned Accelerance Partners, click on the links below.

What has to say about your project

Hi Ryan

Thanks for considering ScaleFocus for this opportunity. We look forward to learning a lot more about the project. Once your client is comfortable sharing additional details we will prepare a sound and customized reply for them, based on the provided input. Including short info on Bulgaria and our pricing. Below is a quick review of Scalefocus for your client to review. 

Travel Case Studies

ScaleFocus is a cross-European,  R&D and advanced engineering company. Building centers of excellence and long-term relationships with partners, our teams mirror our customers’ IT delivery operations under a distributed delivery model.

  • 2 main delivery centers in Bulgaria (Sofia and Plovdiv).
  • 4 sales/pre-sales/delivery locations world-wide (United Kingdom, USA, Germany and Switzerland).
  • Team of 400+ IT engineers.
  • Over 150 customers in 26 countries.
  • ISOs 9001, 27001, 20000-1 and 14001:quality processes, quality code and quality relationships.
  • 100+ awards and recognitions

Learn More →

What has to say about your project

Ryan, 

Thank you for thinking of Comtrade and Voyego for this opportunity. Voyego was created solely to serve clients in the travel sector. See below our summary of Voyego and case studies. We look forward to learning more about this opportunity and meeting your client. 

Voyego develops tailor-made software solutions and opens up novel possibilities and business opportunities in the mobility and travel industry. Our extensive expertise and domain knowledge are the bedrock of this unique combination of content creation, thought leadership and advisory. Our consulting services span Ireland, China, Singapore, Germany, Slovenia, and Austria. Using emerging technologies such as AI, Chatbots, and Blockchain, the Digital Transportation Lab is paving the way in the industry. Through the digitalization of airlines and ground mobility providers, Voyego is enriching the mobility experience of millions of people across the globe.

  • Datalex, a global provider of e-commerce platforms for airlines. We are helping them develop the next generation of their platform, through which we have developed extensive NDC expertise and overall familiarity with offer and order management in the airline industry. We also have experience of integrating third-party providers including Airlines and OTA’s into their platform.
  • Ryanair, we helped develop the MyRyanair platform, which is the core client facing platforms the passengers use when booking Ryanair flight. Please see the video testimonial from Ryanair CTO. https://www.youtube.com/watch?v=RKLhWsdrdrg
  • Aer Lingus, we have deployed our Payment Gateway solution with Aer Lingus which has consolidated all payment information into one platform enabling them to launch new alternative forms of payment quickly and onboard new payment service providers. We also helped with mobile app development and upgrading their loyalty system. Please see  a link to a press release on the deployed our Payment Gateway solution with Aer Lingus.

https://www.voyego.com/insights/voyego-partners-with-aer-lingus-to-deliver-a-new-innovative-payments-hub-platform/

  • HRS (Hotel reservation systems), are the leading online hotel aggregator servicing the European market. We have worked with HRS for over 10 years helping them develop the core platform.

Thank you, 

 

Oliver Lynch

VP of Business Development

Blackthorn Exchange, Bracken Road

Sandyford Industrial Estate

Dublin 18, D18 P3Y9

phone +353 (0)1 661 4030

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What has to say about your project

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What has to say about your project

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Recommended Reading

Conclusion

After you review this proposal please respond with feedback and questions so that we can clarify your needs and preferences.

The next recommended step is to have a brief 1 hour video call with two or more recommended partners using a simple agenda below. You will use the calls to validate shared information while exploring other related topics like how they work with clients and how they would create and ramp up your team, what software development methods they use with clients, case studies, metrics, etc... You can choose to keep the call at the business level or you can make it more technical.

Partner Intro Video Call - Recommended Agenda

  • 15 min: Overview of your company background and project goals and objectives.  
  • 15 min: Partner overview and review of their ability to support your software development needs
  • 25 min: Q & A 
  • 5 min: Next Steps
Ryan Schauer
Partner Success Manager
Accelerance Inc.