Partner Showcase

Nortal

A strategic innovation and technology company with an unparalleled track-record of delivering successful transformation projects for over 25 years. 

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Overview

Nortal is a global strategic innovation and technology services company that helps governments and large enterprises modernize operations, develop digital products, and build scalable technology organizations. With more than 25 years of experience, approximately 2,700 employees, and 30 offices across Europe, the Americas, and the Middle East, Nortal combines strategic consulting with software engineering, cloud modernization, data and artificial intelligence, cybersecurity, experience design, and technology staffing.

The company serves industries including government, healthcare, financial services, telecommunications, retail, manufacturing, energy, and aerospace and defense. Nortal has a particularly strong reputation in digital government, having contributed to approximately 40% of Estonia’s digital transformation, while also supporting more than 25 Fortune 500 clients in North America.

Nortal has recently expanded its delivery capabilities through the acquisition and rebranding of Nearsure, adding more than 600 Latin American professionals, and the integration of Pwrteams, which strengthens its staff augmentation and Global Capability Center offerings across Europe and Latin America. These moves position Nortal as a full-lifecycle transformation partner capable of providing strategy, complex engineering delivery, AI-enabled modernization, dedicated teams, and large-scale global talent solutions under one organization.

Partner Details:

  • Full-Time Employees: 2700
  • Partner Since: 2015
  • English Skills: A (Fluent)
  • Services: Custom software development, Generative AI services, IT outsourcing, Low-code journey development, Customer experience consulting, Platform optimization

Partner Assessment Overview

The Accelerance Process for Partner Certification

Accelerance is the only company that travels the world to investigate the top software development firms so you can outsource with confidence.

Over the course of 3 months, Accelerance assesses our certified partners' Technical Capabilities, Leadership, and HR Practices. As the final step of our certification process, Accelerance tours our partners' facilities and interviews key leadership to gain a better understanding of their local and company culture.

2015

Partner Since

2700+

Employee Count

4

Countries Located

Countries Nortal work in

The Accelerance Global Network is the most curated list of high-quality global teams ever assembled. Please review the countries where your future partner staffs engineers.
COUNTRY DEVELOPER#
Uruguay 240
Argentina 200
Brazil 100
Colombia 80

Countries Nortal work in

The Accelerance Global Network is the most curated list of high-quality global teams ever assembled. Please review the countries where your future partner staffs engineers.

Capabilities

The Accelerance Process for Evaluating Capabilities

When you’re ready to outsource your development to an Accelerance certified partner, you want to know they have the technical capabilities and industry experience that you need.

That’s why we wrapped up a 3-month investigation process with an onsite visit to confirm all the findings on our partner showcase page.

Certifications & Awards

There are many certifications and awards available in the field of software development, and the best certifications you require will depend on your specific goals and interests.

Here is a snapshot of Nortal's of the most common and relevant certifications and awards. If you don’t see a specific certification, please consult with your Accelerance Advisor for more details.

  • MS-Gold
  • Salesforce Partner
  • ClickDimensions
  • dotdigital
  • KingswaySoft
  • Adobe Partner
  • Microsoft Partner
  • ServiceNow
  • Snowflake

Technologies

Nortal is experienced in creating development teams using the below languages, frameworks, and services. 

It's important to note that the popularity of programming languages can change over time as new technologies emerge and older ones become outdated. If you do not see a specific term below, please ask your Accelerance Advisor for more details.

  • Dynamics 365 CE/CRM
  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents
  • SharePoint
  • Dotdigital
  • ClickDimensions
  • AWS
  • Google Cloud
  • GPT
  • Claude
  • Mistral
  • Gemini AI
  • Llama
  • Amazon Bedrock
  • Amazon SageMaker
  • Vertex AI
  • Microsoft Copilot Studio
  • Azure AI Studio
  • Python
  • Java
  • Mobile Apps
  • Node.js
  • React
  • Javascript
  • Machine Learning
  • AngularJS
  • C++
  • PHP
  • C#
  • Web Development
  • Salesforce Marketing Cloud
  • Salesforce Agentforce
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Health Cloud
  • Salesforce Experience Cloud
  • Salesforce CPQ
  • Salesforce Commerce
  • Adobe Experience Manager
  • Adobe Marketo Engage
  • Adobe Commerce
  • Adobe Real-Time Analytics CDP
  • Adobe Journey Optimizer
  • Adobe Analytics
  • Microsoft Fabric
  • Microsoft Business Central
  • Microsoft Field Services

Industries

Nortal has delivered quality and innovative IT services and solutions to various industries. 

Nortal enables businesses from various markets to effectively transform and leap forward with innovative and efficient solutions for their operations and their customers.

  • Automotive
  • Education
  • Energy
  • Enterprise Apps
  • Entertainment
  • Financial Services
  • Healthcare
  • Insurance
  • Manufacturing/Logistics
  • Supplychain
  • Non-Profit
  • Natural Resources

People

The Accelerance Process for Evaluating People

If you want to be sure you are getting the best talent to work on software development projects you have to ask the right questions.

Accelerance knows the questions to ask to ensure all of our Certified Partners have the right human resources practices to field a great team for your development. Our Certified Partners possess deep pools of talent for rapid ramp-up along with sophisticated recruiting, training, and employee retention practices.

Nortal’s Engineering Breakdown

1200

Senior Developers

900

Intermediate Developers

600

Junior Developers

Nortal’s Employee Breakdown

1200

Developers

75

Architects

450

QA

220

UX/UI Designers

200

DevOps

200

Business Analyst

250

Project Managers

60

Product Managers

40

Recruiters

Nortal

A strategic innovation and technology company with an unparalleled track-record of delivering successful transformation projects for over 25 years. 

Process

The Accelerance Process for Evaluating Procedures

If you want a positive, successful outsourcing experience, you need an Accelerance certified partner with established and mature processes that are flexible enough to meet your needs.

We visit our certified partners all over the world to verify their processes and confirm all the findings contained here in these showcase pages.

Onsite Video Interviews

Below are a collection of onsite video interviews performed by the Accelerance Partner Team.

H3 - Gustavo Commisso - Meet Gustavo, CO-Founder and CEO

Accelerance knows the questions to ask to ensure all of our Certified Partners have the right human resources practices to field a great team for your development. Our Certified Partners possess deep pools of talent for rapid ramp-up along with sophisticated recruiting, training, and employee retention practices.

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Ownership

Learn about Nortal’s ownership model and why you should work with their teams.

Understanding Nortal ownership structure can help you make informed decisions and achieve your project's goals more effectively. Choose a partner whose leadership structure aligns with your needs and goals, and you’ll experience the benefits of a successful partnership.

Nortal is a privately held, founder-led technology company with a long-term ownership model designed to support stability, strategic investment, and sustainable growth. Founder and CEO Priit Alamäe maintains majority control, while members of the company’s leadership team, employees, and executives from acquired businesses also hold ownership stakes.

This structure allows Nortal to make long-term decisions without the short investment horizons often associated with private-equity ownership. It also helps align leadership and employees around customer success, innovation, and the continued expansion of Nortal’s global delivery capabilities. Overall, Nortal’s ownership model provides customers with the stability of an established global organization combined with the agility and accountability of an entrepreneurial, founder-led business.

Ramp Up

Learn how Nortal will support you when building out your development team.

By better understanding how Nortal can quickly scale up your team, you can ensure that your project is completed on time and within budget. A partner who can quickly assemble a team with the right skills and expertise can help you achieve your project's goals more efficiently, saving you time and resources. Choose a partner who can meet your needs with speed and agility, and experience the benefits of a successful partnership.

Nortal builds development teams around each client’s product roadmap, technology environment, delivery goals, and company culture. The process begins by defining the required team structure, technical skills, seniority levels, capacity, working hours, and success measures. Nortal then recommends a balanced, cross-functional team that may include software engineers, architects, QA specialists, DevOps and cloud engineers, data professionals, designers, and product or delivery leaders.

Using its talent networks across Europe and Latin America, Nortal sources and evaluates candidates through technical assessments, practical problem-solving exercises, interviews, and cultural-fit reviews. Clients retain visibility into the selection process and can interview and approve the professionals who will join their teams. Most teams can begin operating within four to eight weeks, depending on the required technologies, roles, and seniority.

Once selected, team members are onboarded into the client’s tools, engineering standards, communication practices, and delivery workflows. They operate as an integrated extension of the client’s organization rather than as a separate outsourced group. Nortal supports the team with HR, payroll, compliance, retention programs, and delivery governance, allowing the client to maintain control of the roadmap and priorities while scaling the team as business needs evolve.

Client Support

Learn how Nortal will provide overall support for you and your team during your engagement.

Understanding how Nortal will support you and your stakeholders during your project is essential to ensure success. Your partner should have a proven track record of excellent customer service and support, with a dedicated team available to answer any questions or concerns that arise. Choose a partner that is committed to your success, and experience the benefits of a successful partnership.

Nortal transforms a client’s vision into real-world success by addressing common business challenges such as outdated technology, scalability issues, and limited analytics capabilities. Nortal positions itself as a flexible partner, capable of seamlessly integrating with internal teams or independently delivering end-to-end solutions. The company focuses on designing and building tailored digital products that align with business goals and KPIs. This approach ensures scalable, adaptable solutions that evolve with the client’s needs while driving long-term value and impact.

Project Management

Learn how Nortal project management style and philosophy will keep your project on track.

When choosing a software development partner, it's essential to understand how they will manage your project to ensure that it is completed on time, within budget, and to your satisfaction. By partnering with a software development company that prioritizes effective project management, you can be confident that your project is being handled by experienced professionals who understand the complexities of software development. Choose a partner that is committed to project success, and experience the benefits of a successful partnership.

Nortal approaches every project with the understanding that each client’s needs are unique, requiring thoughtful planning and close collaboration. Once the team is assembled, the Project Manager conducts an internal analysis to define the project’s purpose, the rationale behind its development, and how it aligns with the client’s broader business objectives. With this context, the team holds a kickoff meeting to assign roles, outline the approach, and review key logistics, workflows, and any high-priority considerations. Following the kickoff, the team moves directly into planning the first sprint, ensuring a clear and aligned start to execution.

Hiring & Retention

Learn how Nortal HR practices and company culture will positively impact your organization.

Understanding how Nortal attracts and retains top talent is key to ensuring that your project is in good hands. A good software partner should have a robust recruitment and retention strategy in place, with a focus on attracting the best and brightest developers in the industry. Choose a partner that is committed to excellence, and experience the benefits of a successful partnership.

Nortal uses a structured, skills-based approach to recruiting and managing technology professionals across its global delivery organization. Candidates are typically evaluated through technical assessments, interviews, practical problem-solving exercises, reference checks, and cultural-fit reviews to ensure they align with both the role and the customer’s working environment.

A key strength of Nortal’s model is its focus on matching talent to each client’s technology stack, seniority requirements, communication style, and team culture. Once assigned, professionals are integrated into the client’s tools, processes, and delivery routines, helping create a more cohesive working relationship.

Nortal also emphasizes employee retention through regular engagement, performance discussions, career-development support, certifications, mentoring, and localized benefits. For clients, this approach is designed to provide well-vetted talent, faster team integration, stronger continuity, and lower delivery risk over the life of an engagement.

Software Development Lifecycle

Learn how Nortal can implement their software development process into your organization to increase productivity and quality.

Understanding Nortal's software development life cycle is essential to ensuring the success of your software development project. A good software partner should have a well-defined software development life cycle in place, with a clear plan for each stage of the project. By partnering with a software development company that prioritizes a structured software development life cycle, you can be confident that your project is being handled by experienced professionals who understand the complexities of software development. Choose a partner that is committed to excellence, and experience the benefits of a successful partnership.

Nortal provides a structured, end-to-end development framework designed to help clients move from concept to a scalable digital product with speed and precision. The lifecycle begins with product strategy, where the team works with stakeholders to define the product vision, validate needs, and align on measurable objectives (OKRs). This is followed by a design and validation phase, which includes user research, experience mapping, high-fidelity prototyping, and AI-driven insights to refine requirements.

Once the scope is defined, development kicks off with sprint-based execution led by a cross-functional team including Product Managers, UX/UI Designers, Developers, QA Engineers, and AI specialists. Agile methodologies and collaborative tools (e.g., Jira, Azure DevOps) ensure transparency, rapid iteration, and alignment throughout the process. Architecture is built for scalability from day one, avoiding costly rework.

The final launch phase ensures go-to-market readiness through coordinated release planning and performance validation. Nortal continues to support post-launch with maintenance and product evolution services.

The development process is enhanced by AI tools that accelerate design, validate user behavior, and translate business needs into technical requirements, allowing Nortal to deliver robust, scalable products 3x faster than traditional approaches.

Communication and Collaboration

Learn how Nortal communicates with their clients and uses the latest technology and tools to be 100% transparent during your engagement.

Understanding Nortal's ability to communicate and collaborate with your team is key to ensuring that your project is being managed effectively. A good software partner should have a clear communication plan in place, with regular progress updates and channels for addressing any issues that arise promptly. Choose a partner that is committed to excellence in communication and collaboration, and experience the benefits of a successful partnership.

Nortal emphasizes clear, real-time communication and seamless collaboration with its clients through a nearshore delivery model aligned to U.S. time zones. This enables immediate, synchronous interaction via video calls, messaging platforms, and agile collaboration tools. From the outset, Nortal builds trust through transparent dialogue, addressing expectations and potential challenges directly during the discovery phase. Their culturally aligned, English-fluent teams ensure smooth communication and shared understanding across projects. A structured onboarding and sourcing process—covering needs discovery, team assembly, and sprint planning—keeps engagements organized and responsive. Nortal also provides access to expert-led “studios” in AI, low-code, and product innovation that support technical teams with ongoing mentorship and problem-solving. High retention rates (over 90%) ensure long-term continuity and familiarity, allowing clients to work with professionals who deeply understand their business goals and working style.

Reviews

The Accelerance Process for Evaluating References

It’s important to work with a development partner you can trust to deliver. Accelerance validates claims of successful case studies and checks references for each partner in our Global Network.

Insights

Discover additional case studies, service overviews, and photos for Nortal below.

Accelerance reviews and collects several reports, and articles around Nortal's services and case studies. Please review and if you do not find what you are looking for please reach out to your Accelerance Advisor.
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