Partner Showcase

Tero

Tero takes your business processes from strategy to solutions by implementing, integrating and optimizing top CRM and low-code platforms

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Overview

Tero is a Microsoft and Salesforce certified partner specializing in CRM and customer-centric processes, including Customer Service, Sales, Post Sales, and Marketing. They have 10+ years of experience delivering development, customization, and support services for top CRM technologies and low code solutions, to clients in the US and LATAM. Tero implements, integrates, and optimizes Dynamics 365 CE/CRM, Salesforce, Power Platform, and Marketing Automation

Partner Details:

  • Full-Time Employees: 90
  • Partner Since: 2022
  • English Skills: A (Fluent)
  • Services: Staff Augmentation, Dedicated Teams, Microsoft and Salesforce CRM Support and Evolution, End-to-end Microsoft and Salesforce CRM projects implementation, Low Code Solutions/Enterprise Apps, Product Development fro ISVs, Mentoring

Partner Assessment Overview

The Accelerance Process for Partner Certification

Accelerance is the only company that travels the world to investigate the top software development firms so you can outsource with confidence.

Over the course of 3 months, Accelerance assesses our certified partners' Technical Capabilities, Leadership, and HR Practices. As the final step of our certification process, Accelerance tours our partners' facilities and interviews key leadership to gain a better understanding of their local and company culture.

2022

Partner Since

90+

Employee Count

4

Countries Located

Countries Tero work in

The Accelerance Global Network is the most curated list of high-quality global teams ever assembled. Please review the countries where your future partner staffs engineers.
COUNTRY DEVELOPER#
Uruguay 40
Argentina 30
Brazil 10
Colombia 10

Countries Tero work in

The Accelerance Global Network is the most curated list of high-quality global teams ever assembled. Please review the countries where your future partner staffs engineers.

Capabilities

The Accelerance Process for Evaluating Capabilities

When you’re ready to outsource your development to an Accelerance certified partner, you want to know they have the technical capabilities and industry experience that you need.

That’s why we wrapped up a 3-month investigation process with an onsite visit to confirm all the findings on our partner showcase page.

Certifications & Awards

There are many certifications and awards available in the field of software development, and the best certifications you require will depend on your specific goals and interests.

Here is a snapshot of Tero's of the most common and relevant certifications and awards. If you don’t see a specific certification, please consult with your Accelerance Advisor for more details.

  • MS-Gold
  • Salesforce Partner
  • ClickDimensions
  • dotdigital
  • KingswaySoft

Technologies

Tero is experienced in creating development teams using the below languages, frameworks, and services. 

It's important to note that the popularity of programming languages can change over time as new technologies emerge and older ones become outdated. If you do not see a specific term below, please ask your Accelerance Advisor for more details.

  • Salesforce CRM
  • Salesforce Platform
  • Dynamics 365 CE/CRM
  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents
  • SharePoint
  • Salesforce Marketing Cloud
  • Dotdigital
  • ClickDimensions

Industries

Tero has delivered quality and innovative IT services and solutions to various industries. 

Tero enables businesses from various markets to effectively transform and leap forward with innovative and efficient solutions for their operations and their customers.

  • Automotive
  • Education
  • Energy
  • Enterprise Apps
  • Entertainment
  • Financial Services
  • Healthcare
  • Insurance
  • Manufacturing/Logistics
  • Non-Profit
  • Natural Resources

People

The Accelerance Process for Evaluating People

If you want to be sure you are getting the best talent to work on software development projects you have to ask the right questions.

Accelerance knows the questions to ask to ensure all of our Certified Partners have the right human resources practices to field a great team for your development. Our Certified Partners possess deep pools of talent for rapid ramp-up along with sophisticated recruiting, training, and employee retention practices.

Tero’s Engineering Breakdown

35

Senior Developers

28

Intermediate Developers

7

Junior Developers

Tero’s Employee Breakdown

70

Developers

10

Architects

10

QA

0

UX/UI Designers

0

DevOps

10

Business Analyst

10

Project Managers

0

Product Managers

5

Recruiters

Key Leadership

Alejandro Hermin Morales

CEO

Ignacio Jorcin

Microsoft Business Manager

Nicolas Oliveri

Microsoft Operations Manager

Natalia Barragan

Salesforce Operations Manager

Process

The Accelerance Process for Evaluating Procedures

If you want a positive, successful outsourcing experience, you need an Accelerance certified partner with established and mature processes that are flexible enough to meet your needs.

We visit our certified partners all over the world to verify their processes and confirm all the findings contained here in these showcase pages.

Onsite Video Interviews

Below are a collection of onsite video interviews performed by the Accelerance Partner Team.

H3 - Gustavo Commisso - Meet Gustavo, CO-Founder and CEO

Accelerance knows the questions to ask to ensure all of our Certified Partners have the right human resources practices to field a great team for your development. Our Certified Partners possess deep pools of talent for rapid ramp-up along with sophisticated recruiting, training, and employee retention practices.

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Ownership

Learn about Tero’s ownership model and why you should work with their teams.

Understanding Tero ownership structure can help you make informed decisions and achieve your project's goals more effectively. Choose a partner whose leadership structure aligns with your needs and goals, and you’ll experience the benefits of a successful partnership.

The ownership structure of a software company is a critical aspect to consider when choosing a partner for your software development needs. The ownership structure can affect the company's approach to decision-making, accountability, and long-term vision. Tero is a member of Digital Wire Group, a nearshore, one-stop-shop partner to accelerate your digital transformation process with technology. DWG is backed by 13+ years as a leader in the software industry specializing in cutting-edge technologies focused on go-to-market business needs.

Ramp Up

Learn how Tero will support you when building out your development team.

By better understanding how Tero can quickly scale up your team, you can ensure that your project is completed on time and within budget. A partner who can quickly assemble a team with the right skills and expertise can help you achieve your project's goals more efficiently, saving you time and resources. Choose a partner who can meet your needs with speed and agility, and experience the benefits of a successful partnership.

Client Support

Learn how Tero will provide overall support for you and your team during your engagement.

Understanding how Tero will support you and your stakeholders during your project is essential to ensure success. Your partner should have a proven track record of excellent customer service and support, with a dedicated team available to answer any questions or concerns that arise. Choose a partner that is committed to your success, and experience the benefits of a successful partnership.

Client satisfaction is Tero's #1 goal for all clients. At the beginning of your relationship, Tero's delivery manager will collect all of the high-level data needed to begin the internal process of hiring your team. Once the project kicks off you will communicate daily with your assigned project manager. The project manager will report the project status on weekly basis to you and Tero's management team. 

Project Management

Learn how Tero project management style and philosophy will keep your project on track.

When choosing a software development partner, it's essential to understand how they will manage your project to ensure that it is completed on time, within budget, and to your satisfaction. By partnering with a software development company that prioritizes effective project management, you can be confident that your project is being handled by experienced professionals who understand the complexities of software development. Choose a partner that is committed to project success, and experience the benefits of a successful partnership.

Tero believes that since every project is unique it requires thorough planning and collaboration with the client. The internal process begins after the team has been assembled. The Project Manager creates an internal analysis with information about the project’s purpose, reasons for its development and the client’s business goals. After gathering all the information for the project a kickoff meeting with the entire team is held where tasks are assigned. Discussions are held on how the project should be approached, the logistics, workflow, and what items require special care. After this meeting, the first sprint is planned.

Hiring & Retention

Learn how Tero HR practices and company culture will positively impact your organization.

Understanding how Tero attracts and retains top talent is key to ensuring that your project is in good hands. A good software partner should have a robust recruitment and retention strategy in place, with a focus on attracting the best and brightest developers in the industry. Choose a partner that is committed to excellence, and experience the benefits of a successful partnership.

Recruiting:

  • A detailed review of profile requirements from the customer
  • Internal review for resources
  • Research in +3,000 candidates database

Interview:

  • Evaluation of soft skills, overall profile, experience, and expectations in all regards
  • Language skill: English is spoken, written, listening, and reading skills are tested
  • Technical interview: Tech leaders prepare and perform an interactive challenge that measures theoretical knowledge and practical mastery of the tech stack requested.
  • All coding challenges are customized tests
  • 75% average grade in every evaluation is considered a success and they will proceed to client introductions. 

Constant communication between you and the Tero team is expected throughout the HR process. 

Software Development Lifecycle

Learn how Tero can implement their software development process into your organization to increase productivity and quality.

Understanding Tero's software development life cycle is essential to ensuring the success of your software development project. A good software partner should have a well-defined software development life cycle in place, with a clear plan for each stage of the project. By partnering with a software development company that prioritizes a structured software development life cycle, you can be confident that your project is being handled by experienced professionals who understand the complexities of software development. Choose a partner that is committed to excellence, and experience the benefits of a successful partnership.

Communication and Collaboration

Learn how Tero communicates with their clients and uses the latest technology and tools to be 100% transparent during your engagement.

Understanding Tero's ability to communicate and collaborate with your team is key to ensuring that your project is being managed effectively. A good software partner should have a clear communication plan in place, with regular progress updates and channels for addressing any issues that arise promptly. Choose a partner that is committed to excellence in communication and collaboration, and experience the benefits of a successful partnership.

Reviews

The Accelerance Process for Evaluating References

It’s important to work with a development partner you can trust to deliver. Accelerance validates claims of successful case studies and checks references for each partner in our Global Network.

Matías Urruz

Development Manager, Scotiabank Uruguay

Pablo Estebanez

Chief Operating Officer, BBVA Paraguay

Nick Hance

President, reenhanced

Insights

Discover additional case studies, service overviews, and photos for Tero below.

Accelerance reviews and collects several reports, and articles around Tero's services and case studies. Please review and if you do not find what you are looking for please reach out to your Accelerance Advisor.
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