Talk to Your Developers Like People, Not Robots

Andy Hilliard

Andy Hilliard

Oct 6, 2017 | Accelerance Blog

Software development is a technical job, so you’d expect communication to be of a technical nature. However, in the rush to ship code, we often forget that there’s people involved. Instead of “hello,” it’s “hey, where are we at with Software X?” Communicating like that is jarring, and promotes an equally terse answer.

When answers are shorter, deliverables can get left out. And who knows what information might be important to know at a later date?Accelerance outsourcing gurus Steve Mezak and Tom Cooper sat down to talk about the best ways to communicate during a software development project. Their suggestion? Talk to your developers like people, not robots.

“I think we have to figure out what are we doing and then we have to figure out how can we make the project effort relevant in our communications and in the work that we're doing,” Tom says.

Successful Software Development Communication

Using methods that promote conversation, like a simple greeting before starting a task  or speaking in a manner that invites the listener to respond, will go far. If you don’t have any clue what your developers are doing, then how are you going to be able to effectively communicate? If you’re not communicating with your developers, it could influence the success of your software could spell trouble for the success of your project.

In software development outsourcing, communication is critical to the success of the software development. Stay in contact with your software outsourcing partner in a way that promotes fruitful communication is vital. When issues arise, you’ll be able to effectively communicate  to your team.

Andy Hilliard

Andy Hilliard

As CEO, Andy leads and advocates for the globalization and collaboration of great software teams with companies in search of talent, innovation and a globally-distributed extension of their engineering function and culture. Andy founded the ground-breaking nearshore software development services company, Isthmus Costa Rica. He began his global software services career as a division manager at Cognizant during their early formative years.